Privacy Policy

Jiva ("we", "our") respects your privacy. This policy describes how we collect, use, and protect your information when you use our app.

Information we collect

When you create an account, we collect your email address and any name you provide. Chat messages and preferences may be processed to provide the service. We use Firebase (Authentication and, if applicable, Firestore) for auth and data storage; their privacy practices apply to that data.

How we use it

We use your information to provide and improve the app, to send verification and password-reset emails, and to comply with law. We do not sell your personal data.

Data retention and security

We retain your data as long as your account is active or as required by law. We use industry-standard measures to protect your data; no system is completely secure.

Your rights

You may access, correct, or delete your account and data through the app or by contacting us. You may withdraw consent where applicable.

Contact

For privacy questions, contact us at the support email or address provided in the app or on our website.